Maxoptra comes along with a driver application for Android devices. It allows you to eliminate paperwork by dispatching routes and collecting status update and PODs electronically. To use the application, you need to have it enabled for your account. If you are not sure it is, please contact our support team. Please note that additional charges may apply. Once the application is enabled for your account you can start setting it up.
The first thing you will need is driver login details.
To manage your driver logins, make sure the selected role is Account Administrator and you are on the Users page of the Settings tab:
Notice that Maxoptra automatically creates a user for the Performer role for each driver you have set up. Click on one of these users:
Here you can change the driver login and password so he can log in to the Maxoptra driver application. Make a note of the login and password you select, you will need them later. Repeat the process for each driver you want to have access to Maxoptra driver application.
Next, you need to set up the application on your devices. Most of Android-powered devices can run Maxoptra application. Read more about compatibility
To download the correct preconfigured version of the application, you need to know which server your account lives on. To do that, look at the address bar in your browser when you are logged in to your account:
The first part of the address can be "live" or "live2" or "live3". Remember that. Then open a browser on your Android device and visit maxoptra.com/app:
Select the correct server and click "Download". This will download the apk-file. To install it, you have to agree to install applications from unknown sources:
Once the application is installed you can log in using one of your drivers' details:
Make sure that GPS and mobile traffic are enabled on the phone and run the application.
The Account name is your unique Maxoptra account identifier. If you do not know it, it is the last part of your account's URL that comes after the server name and the slash:
If you need help finding it, please contact our support team at firstname.lastname@example.org
Fill in the Login and Password and click "Login":
You should now see a screen with a small green light in the corner. This means you are logged in and you are online. Unless you have sent some orders before, you should see the "No data" text on the screen.
To send the route to the driver, lock it and press the flashing envelope on the Planning screen:
It should now appear in the application:
Tap on a run to open the list of orders.
Tap the Details section to see the information about the route and tap again to hide it:
The orders are shown below. Tap on first order and review the details:
Tap Start to indicate that you have started to drive to the order's location:
If you want to use your device's navigation application you can do so by agreeing to start the navigation:
Tap Arrive once you have arrived to the delivery location:
Tap Delivery to indicate a successful delivery:
There are multiple options available on the Delivery screen. Yoy can collect a signature (POD), scan the item's barcode and capture in-delivery information:
Tap Done to complete the delivery and return to the orders list:
You can now continue to the next order.