Maxoptra Website Widget
We are excited to introduce a new, real-time order visibility tool which will allow you to share ETA information with your customers via your website. All Maxoptra users now have access to the new Maxoptra Website Widget. The widget is designed to work on your website, giving your customers the ability to track an order delivery on a map without having to call your customer service team for an update. All your customer needs to do is type their order reference into the widget’s input field or just click on a link from a notification message and they will automatically receive real time information about their order status, including estimated time of delivery. The current vehicle position will also be displayed on the webpage map. Vehicle position on the map is displayed based on data received from the driver's mobile device. As soon a driver reports in his mobile device that he starts an order, the information on the vehicle location will be displayed on the widget's map.
To read how to set up Maxoptra Website Widget, click here.
Other fixes and improvements:
Email/SMS notifications - send automated messages on order completion
In the latest version of Maxoptra we have introduced another automated text/or SMS notification alert for you to share with your customers. We now give you the ability to notify customers about order completion in addition to our pre-existing notification functions. It may be useful for your customers to receive a POD and an order non-delivery reason as well.
Click here to read more about this option.
Planning screen changes: vehicle sorting by various parameters
When planning, it is useful for the transport planning team to be able to see vehicles arranged on the planning screen according to certain parameters. For example, sorted by vehicle capacity, cost, or even by run duration. New sorting options are now available to help transport teams manage vehicle data on the planning screen in the way they need.
Information on total fleet usage, and the ability to search by vehicle and/or driver are also now available.
Click here to read more about vehicle sorting.